The Importance of QA in Public Safety Centers

October 12, 2021

One of the most difficult yet critical duties of modern PSAPs is the management of post-incident data. The form this data may take varies more than ever before in the post-internet age: phone calls, GPS information, texts, social media, video files…all this and more may be necessary for already-overworked dispatchers to collate and store. Even […]

Read More